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Special Educational Needs and Disability Information Advice and Support Service

Stockton Special Educational Needs and Disability Information, Advice and Support Service (SEND IASS) (formerly Parent Partnership Service) is a free, impartial and confidential service.  We provide advice, information and support on all matters relating to special educational needs and disabilities (SEND) to:

  • Parents/ carers of children and young people with SEN or disability
  • Young people up to the age of 25 with SEN or a disability

Who to contact

Contact Name
Caroline Fell
Contact Position
SEND Information, Advice and Support Officer
Telephone
01642 527158
E-mail
SENDIASS@stockton.gov.uk
Website
SEND IASS

Where to go

Name
Stockton-on-Tees Borough Council
Address
16 Church Road
Stockton Town Centre
Stockton-on-Tees
Postcode
TS18 1XE
Ward
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Other Details

Related Links
Resolving Disagreements, Mediation, Tribunals and Appeals

Local Offer

Description

Stockton SEND IASS aims to:

  • Work in partnership with parents, children and young people in order to achieve positive outcomes.
  • Help develop and encourage good communication and relationships between all parties – parents/carers, children, young people, educational settings, the Local Authority, voluntary organisations – to achieve the best possible outcomes for children and young people and prepare them for adulthood.
  • Ensure the views, wishes and feelings of parents/carers, children and young people are heard and valued.
  • Provide impartial information and support to enable participation in decision making.

 

We can provide support in a variety of ways:

  • By telephone or email.
  • Individual casework.
  • Help with writing letters, reports and filling in forms.
  • Help with preparing and supporting at meetings.
  • Support during an Education, Health and Care (EHC) Assessment.
  • Access to Independent Support during the transfer of a Statement of SEN to an EHC Plan.
  • Support during the transfer of a Statement of SEN to an EHC Plan.
  • Advice on school based support for children and young people with SEND who do not have an EHC Plan in place.
  • Advice on local policy and practice including the Local Offer, Personal Budgets, the law on SEN and Disability, Health and Social Care.
  • Support in resolving disagreements.
  • Signposting to local or national sources of advice and support.

The handling of all information that parents/carers and young people provide, is not shared with anyone outside of Stockton IASS unless parents/carers or young person have given permission for it to be shared or there are strong public interest concerns, i.e. child protection.

 

Parent/carers and young people can contact the SEND IASS directly to request support and advice. You can speak to the SEND IAS Officer by telephoning the advice line on 01642 527158 who can offer a range of advice around educational issues.

 

You may prefer to discuss your concerns face to face, so we can arrange home visits, appointments in your child’s education setting or meet you at a location and time that is convenient to you and your family.

 

Your child/ young person does not need to have an Education Health and Care Assessment or Plan to access the service.

Contact Name
Caroline Fell
Contact Telephone
01642 527158
Contact Email
SENDIASS@stockton.gov.uk
Links
Independent Parental Special Education Advice (IPSEA)
The Information, Advice and Support Services Network
Local Offer Age Bands
Secondary (11-16 years)
Primary (4-10 years)
Early Years (0-4 years)
Transitions to Adulthood (16+)
SEN Provision Type
Universal

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