Transport Information Service - NHS
The Transport Information Service provides a central contact number for patients across Teesside and Hartlepool, who can't get to a hospital or clinic appointment by public transport or car and need transport from Patient Transport Services.
Telephone number:
01642263122
Website:
NHS Transport Information Service
Some people who have a medical need can receive transport to and from hospital through non-emergency patient transport services (PTS) - but it is important this resource should only be made available to people with a genuine need and are deemed eligible.
Escorts for patients who have a medical need for an escort may also use patient transport services.
To find out if you are eligible please contact the Transport Information Service.
Last modified on 18 June 2025
