DWP Universal Credit

Your local Jobcentre Plus can administer claims for Universal Credit which has replaced:

• Income Support
• Income-based Jobseeker's Allowance
• Income-related Employment and Support Allowance
• Child Tax Credit
• Working Tax Credit
• Housing Benefit

Universal Credit includes a childcare costs element for those who are working and paying for childcare.

New Claims and Support

All new claims for Universal Credit are made online. If you need help, call the Universal Credit Helpline on 0800 144 8444, which is open Monday to Friday, 8am to 6pm.

Step-by-step guide to making a Universal Credit claim from DWP.